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Privacy Policy

Klevr Technologies Ltd.  |  Effective Date: June 11, 2024  |  Last Updated: February 16, 2026

Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. SMS Communications
  5. Sharing of Information
  6. Cookies and Tracking Technologies
  7. Data Retention
  8. Data Security
  9. Your Privacy Rights
  10. International Data Transfers
  11. Children's Privacy
  12. Third-Party Links
  13. Changes to This Policy
  14. How to Contact Us

1. Introduction

Klevr Technologies Ltd. ("Klevr," "we," "our," or "us") is committed to protecting your privacy and safeguarding personal information in accordance with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian and U.S. privacy regulations.

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit https://www.klevr.com (the "Site") or interact with our services.

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

2. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Company name
  • Email address
  • Phone number
  • Mailing address
  • Billing information
  • Payment details (processed securely by third-party payment processors)
  • Any information submitted through contact forms, security assessments, consultations, or service inquiries

We collect only the information reasonably necessary to provide services, respond to inquiries, process payments, or improve our offerings.

B. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time and date of visits
  • Referring website
  • Usage and interaction data

This information is used for analytics, fraud prevention, and site performance improvement.

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Providing and delivering services
  • Responding to inquiries and support requests
  • Processing payments
  • Improving our website and service offerings
  • Communicating service updates
  • Sending marketing communications (with consent where required by law)
  • Detecting, preventing, and investigating fraud, security incidents, and unauthorized access
  • Complying with legal obligations

We do not sell personal information.

4. SMS Communications

If you provide your mobile phone number and consent to receive SMS messages from Klevr Technologies:

  • Messages may relate to your account, support requests, consultations, or scheduled meetings.
  • Message frequency varies based on your interactions with us.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • You may request assistance by replying HELP.

Mobile Opt-In Data Protection

Mobile opt-in data, SMS consent, and phone numbers collected for SMS communication purposes will not be sold, rented, or shared with third parties for marketing or promotional purposes. We do not share mobile opt-in information with affiliates or partners for marketing purposes. SMS consent is used solely for the purpose of delivering direct business communications from Klevr Technologies.

5. Sharing of Information

We may share personal information only in the following circumstances:

A. Service Providers

We may share information with trusted third-party vendors who assist us in:

  • Payment processing
  • Hosting and infrastructure
  • Email communications
  • Analytics services
  • IT and cybersecurity support
  • SMS delivery providers (solely for the purpose of facilitating business communications)

These providers are contractually obligated to safeguard personal information and use it only for authorized purposes. Mobile opt-in data and SMS consent will not be shared with third parties for marketing or promotional purposes.

B. Legal Requirements

We may disclose information:

  • To comply with applicable law
  • In response to lawful requests by public authorities
  • To protect our legal rights
  • To investigate suspected fraud or security incidents

C. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of the transaction. We will notify you if your information becomes subject to a materially different privacy policy as a result of such a transfer.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and understand how visitors interact with our content. Cookies are small data files stored on your device.

Types of cookies we may use include:

  • Essential cookies: Necessary for the Site to function correctly.
  • Analytics cookies: Help us understand how visitors use the Site (e.g., Google Analytics).
  • Preference cookies: Remember your settings and choices.

You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site. We do not use cookies to serve third-party advertising or to track you across unrelated websites.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, provide our services, or comply with applicable legal, tax, and accounting obligations. When information is no longer required, we securely delete or anonymize it.

Factors that determine retention periods include:

  • The nature of the information and the purpose for which it was collected
  • Whether an ongoing business relationship exists
  • Legal, regulatory, or contractual obligations
  • Applicable limitation periods for potential legal claims

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encrypted transmission of data via TLS/HTTPS
  • Access controls limiting personal data access to authorized personnel
  • Use of reputable third-party service providers with security standards appropriate to their role
  • Regular review of security practices

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately using the information in Section 14.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

  • Access: The right to request a copy of the personal information we hold about you.
  • Correction: The right to request correction of inaccurate or incomplete information.
  • Deletion: The right to request deletion of your personal information, subject to legal retention requirements.
  • Objection / Restriction: The right to object to or restrict certain processing activities.
  • Withdrawal of Consent: Where processing is based on consent, the right to withdraw consent at any time without affecting the lawfulness of prior processing.
  • Portability: The right to receive your personal information in a structured, commonly used format (where applicable).

To exercise any of these rights, please contact us at [email protected]. We will respond to verifiable requests within the timeframe required by applicable law. We may need to verify your identity before fulfilling a request.

10. International Data Transfers

Klevr Technologies operates in Canada and the United States. If you access our Site from outside these jurisdictions, please be aware that your information may be transferred to, stored, and processed in Canada or the United States, where privacy laws may differ from those of your country of residence.

Where such transfers occur, we take appropriate steps to ensure your information remains protected consistent with applicable privacy laws.

11. Children's Privacy

Our Site and services are directed to businesses and business professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

12. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for convenience only and do not constitute our endorsement of those sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. We will post any updated Policy on this page with a revised "Last Updated" date. Material changes will be communicated through appropriate means (such as a notice on the Site or direct communication to affected individuals where feasible).

Your continued use of the Site after any changes are posted constitutes your acceptance of the updated Policy.

14. How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

  • Email: [email protected]
  • Phone (US): (214) 389-8965
  • Phone (CANADA): (587) 487-2307
  • Website: https://www.klevr.com

We are committed to resolving any privacy concerns promptly and fairly. If you are not satisfied with our response, you may have the right to contact the relevant privacy regulatory authority in your jurisdiction.

Klevr Technologies

Specializing in Microsoft 365 security and fraud prevention.

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Phone (US) (214) 389-8965
Phone (CANADA) (587) 487-2307
Email [email protected]
Service Area United States and Canada

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